FAQs

It was established in 2007.

Primarily officers and staff of the Uganda Police Force and their immediate families.

To be a leading Sacco promoting Prosperity of all our members and their families through enhanced savings and access to convenient credit.

To transform our members, personnel, their families and liberate them from poverty and improve their standards of living.

Police Head Quarters, Naguru.

Transparency, Integrity, Excellent Member Services, Convenience, Professionalism, and Accountability.

No, it is a member-owned cooperative society regulated under the Cooperative Societies Act.

By a Board of Directors elected by the member delegates at AGM.

Yes, the SACCO was registered under the cooperative Societies Statute 1991 on 3rd July 2007 with Registration Number 8404/RCS.

Voluntarily fill out a membership form and meet eligibility criteria.

Yes, a non-refundable fee is required upon registration of Ugx. 10,000.

Yes, child accounts are allowed under a parent or guardian's account (H-Coy Saving Product).

Yes, retired officers can continue as members.

Yes, as long as they are employees of the Uganda Police Force.

Over 43,000 members as of 2025.

Yes, but it must follow SACCO's withdrawal procedures.

No, membership is not transferable.

Yes, upon meeting the requirements.

Funds are transferred to the nominated beneficiary after proper documentation (Letters of Administration).

Ordinary savings, Retirement savings, Shilling for Shilling, fixed savings, Group saving, Target Saving and H-Coy's savings accounts.

Yes, determined by the SACCO's AGM and currently it's Ugx 200,000 on ordinary savings account.

Through salary deductions, bank deposits, or mobile money.

Yes, interest on savings are paid based on each product terms and conditions periodically.

Only under specific conditions as outlined in the savings policy.

Yes, the SACCO is regulated and audited regularly.

Yes, with a dedicated children's account.

Any time upon written request.

You may lose access to loan facilities.

Monthly savings are mandatory for active members.

Emergency loan, basic loan, school fees loan, group loan, housing loan and business loans.

Competitive rates are set annually by the AGM (currently between 0.006% to 1.17% monthly).

By saving consistently and having salary affordability.

No.

Varies by product, typically within 1–7 working days.

By completing a loan application form and submitting it to the loans officer.

Not unless approved under special conditions.

Yes, and early clearance attracts interest exception.

Penalties are applied, and can subjected to legal actions.

Yes, upon meeting set requirements.

A portion of profits shared with members annually based on your share capital.

After the AGM, once audited financials are approved.

Yes, all members with shares.

Yes, in accordance with Uganda Revenue Authority guidelines.

Yes, upon request.

Yes, available on the Google Play Store (Police Exodus SACCO App).

Account balance, loan applications, savings statements.

By submitting a mobile banking form and activating with a PIN.

Yes, SMS alerts are enabled for mobile users.

Yes, for authorized users.

Over 13 branches countrywide.

Each branch is led by a Branch Manager.

Yes, with your membership ID.

No, normal hours are Monday to Friday.

Yes, via their official numbers (0800 220520) or WhatsApp (0707 876720).

The members.

A management team under the supervision of the Board.

Every 4 years during the Annual General Meeting (AGM).

Cooperative Societies Act, bylaws, and internal policies.

Internal and external auditors.

Yes, including remittance delays and governance reforms.

Digital transformation, policy reviews, and better governance.

They were under review following Parliament's directive.

Yes, over past administrative practices.

Yes, with strong financial performance and growth.